Welcome to the YUVO Privacy Policy.

At YUVO (owned and managed by Atako Limited) we are committed to guarding your privacy. YUVO has been designed with toddlers and their parents in mind. At YUVO, we take your privacy very seriously and this policy document aims to explain more about the kind of information we collect from you and how we use it.

YUVO’s Privacy Policy outlines the Terms of Use regarding your rights and responsibilities, and those of YUVO, when you are using our app or website.

If you are not in full agreement with the content of YUVO’s Privacy Policy or the Terms of Use, please do not use our app.

If you’ve got any queries or issues about YUVO’s privacy practices, get in contact with us at support@yuvo.app.

About the Information We Collect

As parents you provide YUVO with the direct data we collect. This is the type of personal data we collect from responsible adults and parents:

Name (firstname and lastname); Address (for billing); Password;  Payment details; Email; First name of child; Date of birth of child. 

We also collect the subsequent information once you have installed and/or start using our apps: Unique device identifier; IP address; Browser type and version; Mobile carrier; Level of game progress; Playing time; Key achievements.

We can also use cookies to assist us in delivering and analyzing the services (e.g., how many times a webpage or ad is viewed). Cookies can also be used to customize our content or the ads we display.

Collecting and Managing Your Data

We collect and manage personal information when you voluntarily:

- Open a YUVO account by registering using our App;

- Make a digital subscription; Pay for our products;

- Fill out a survey or give us product feedback;

- Subscribe to our alerts or newsletters;

- Request technical or customer support.

We collect and manage personal data when we use third-party services for operations like technical support, email marketing, order and payment processing.

We collect and manage data of a non-personal type when you engage with our website and engage with our apps.

YUVO can also receive data of a non-personal type about you via third-party analytics providers, indirectly. Your data is not shared with us and this information is used only to support our apps (and the privacy policies of these providers are listed here): Google Analytics (policies.google.com/privacy); Facebook Analytics (facebook.com/policy.php); Unity (unity3d.com/legal/privacy-policy); Playfab (playfab.com/terms/).

The following external attribution platforms are used to monitor installations of our apps, gauge the parental experience and track events in-app in the parental zone of the apps (see the following privacy policy): Google Analytics (marketingplatform.google.com/about/analytics/terms/us/).

How We Use Your Data

We only collaborate with third-party companies that agree to respect this privacy policy and to not use your data for any other reasons.

The information we collect from you is used to:

- Manage your order(s) and administer your account;

- Give technical support;

- Better understand how you use our apps and website;

- Analyze and improve our digital services;

- Get in touch about new features and services that may interest you;

- Send you push notifications (only if you have given consent);

- Tell you about new deals or services or products of possible interest to you;

- Personalize the content viewed when kids use our educational services to ensure their experience fits their skill level;

- Remember a kid’s game history, preferred settings and/or content.

We will never use any kid’s personal data for other types of marketing or online advertising purposes.

How We Keep Your Data Safe

At YUVO, we are committed to keeping your information and that of your child 100% safe. We have adopted reasonable technical, administrative, and physical procedures to help protect this information from loss, misuse, and alteration, including encryption as appropriate. It should be noted that no data transmission or storage procedure can be guaranteed to be completely foolproof. We hope you will feel confident using the Services, but we are unable to guarantee the security of any data either you or your child transmits to us.

How long do we store your data?

We only store your personal data for the time necessary for the purposes set out in this privacy policy unless a longer retention period is required or allowed by law (for example, for tax, accounting or other legal purposes). Your personal data will not be held for longer than the period in which you have an account open with us.

Once we no longer have a legitimate business reason to process your personal data, we will delete or anonymize it. If this is not possible (perhaps because your personal data has been backed-up in storage archives), we will proceed to safely store your personal information and free from any further processing until final deletion is possible.

Where We Safely Store Your Data

The information can be stored in the United States and UK as well as in other European countries. To comply with the products and services we provide and the external services we use, such as processing payments, the data you share with us can be transferred to other countries.

If we do transfer your data to other countries, we will take the necessary steps to guarantee that all personal information you have provided will continue to be properly safeguarded. By engaging with our site and using our services, you provide your consent to any data transfer as needed.

How to Update or Remove Your Data

YUVO stores your data only for as long as we need to provide its services. If you would like to opt-out of any or all our services, review or erase either your own or your child’s information, please get in touch with us at support@yuvo.app.

In certain geographic regions, like the European Union, you have entitlement under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal data, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

Legal Disclosures

As explained above, we only collect limited personal information from adults and parents who are willing to share it with us, as well as non-personal type data for use internally or in collaboration with third parties who help us to analyze, manage and optimize our services. If required by law, we may have to disclose either your personal or non-personal data to third parties, for example to comply with a judicial investigation, to protect YUVO’s rights and properties, for fraud investigations, infringement of intellectual property, and any other potentially illegal conduct that exposes YUVO or its users to any legal liability.

If YUVO were to change company ownership, or even propose a change in ownership, we may need to disclose your information, for example in the event of a corporate sale, merger or bankruptcy.

Can this Policy be updated?

From time to time we may update this privacy policy. The “Revised” version will be indicated by date and will be effective as soon as it becomes accessible. In the event we make major modifications to this policy, we may alert you by either posting a prominent notice of the changes or perhaps sending you a notification. You are strongly encouraged to review this privacy policy regularly and remain informed about how we are safeguarding your information.